As a Customer Service Representative at CVS, you will be an essential part of our mission to help people on their path to better health. You will handle customer inquiries, provide information about our products and services, and resolve issues in a timely and professional manner. This is a remote, work-from-home (WFH) position, allowing you to balance work with your personal life effectively.
Additional Information:
- Position Type: Full-time
- Work Schedule: Flexible hours, including evenings and weekends
- Training: Comprehensive paid training provided
- Work Environment: Remote/Work from Home (WFH)
- Equipment: CVS will provide necessary equipment (computer, headset, etc.)
Required Qualifications:
- High school diploma or equivalent
- Excellent communication skills (both verbal and written)
- Strong problem-solving abilities
- Ability to work independently and manage time effectively
- Basic computer skills and familiarity with CRM software
- Reliable internet connection and a quiet workspace
- Previous customer service experience (minimum of 1 year)
Preferred Qualifications:
- Experience in a call center environment
- Knowledge of CVS products and services
- Bilingual (Spanish/English) is a plus
- Healthcare or pharmacy background
Benefits Information:
- Competitive salary
- Comprehensive health, dental, and vision insurance
- 401(k) with company match
- Paid time off (PTO) and holiday pay
- Employee discounts on CVS products and services
- Career development and advancement opportunities
- Wellness programs and resources
Join our team at CVS and be a part of a company that values your contributions, supports your professional growth, and cares about your well-being. Apply today and start making a difference in the lives of our customers!