Key Responsibilities:
• Respond to customer inquiries via phone, email, and chat in a professional and timely manner.
• Assist customers with reservations, flight information, and general inquiries.
• Provide exceptional customer service to enhance the overall travel experience.
• Navigate various computer systems to accurately input and retrieve information.
• Collaborate with team members to address complex customer issues.
Qualifications:
• High school diploma or equivalent.
• Excellent verbal and written communication skills.
• Strong customer service orientation and a friendly demeanor.
• Ability to work independently and efficiently in a remote environment.
• Basic computer proficiency and the ability to navigate multiple systems simultaneously.
• Flexibility to work a variety of shifts, including evenings, weekends, and holidays.
• Previous customer service experience is a plus but not required.
Benefits:
• Competitive salary with performance-based incentives.
• Comprehensive training program.
• Employee travel benefits.
• Health and wellness programs.
• Opportunities for career advancement within Delta Airlines.
How to Apply:If you are passionate about providing exceptional customer service and are excited about the opportunity to work from home with a leading airline, we encourage you to apply. Please submit your resume along with a brief cover letter highlighting your relevant skills and interest in the position.Delta Airlines is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees