Join American Express as a Virtual Client Support Advisor and help our clients with their needs from the comfort of your home. As a key member of our support team, you’ll provide top-notch service, address inquiries, and resolve issues with a focus on customer satisfaction.
Responsibilities:
- Assist clients with account-related inquiries and service requests.
- Provide detailed product and service information.
- Resolve customer issues effectively and efficiently.
- Maintain accurate records of client interactions and transactions.
- Collaborate with team members to enhance customer experience.
Qualifications:
- Excellent communication and problem-solving skills.
- Ability to work independently in a remote environment.
- Proficiency in using customer service software and tools.
- Previous experience in customer support is a plus, but not required.
Benefits:
- Competitive salary.
- Flexible work hours.
- Comprehensive training and support.
- Opportunities for career growth within American Express.
How to Apply:
Interested candidates can apply directly on the American Express careers.